Neurise App Support

Welcome to the Neurise support page. If you need help with the Neurise app, have questions, or want to report a bug, we’re here to assist you.

Tip: For feature requests, issues, bug reports, or to contact support, you can also use the support and feedback options available in the Neurise app’s settings screen.


Contact Support

Email: hello+support@neurise.app

Our support team aims to respond to all inquiries within 5 business days.


Common Support Topics

  • App Installation & Updates:
    For help installing or updating Neurise, please visit the App Store and ensure you are running iOS 17 or later.
    You can also access installation help from the app’s settings screen.

  • Account Issues:
    If you are having trouble signing in, resetting your password, or managing your account, please email us with your account details (do not include your password).
    Account support is also available via the app settings.

  • Bug Reports & Feedback:
    We appreciate your feedback! If you encounter a bug or have suggestions, please include your device model, iOS version, and a description of the issue.
    You can quickly send bug reports and feedback from the app’s settings screen.

  • Privacy & Data:
    For questions about your data or privacy, please see our Privacy Policy or contact us directly.
    Privacy options and data requests are also accessible in the app settings.


Additional Resources

Thank you for using Neurise!